Introduction

At CLIP, we are strongly committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our AI-powered screen capture and analysis service.

Information We Collect

1. Information You Provide Directly

• Account Information: Email address, name, and authentication credentials
• Profile Information: Optional profile details you choose to provide
• Communication Data: Messages you send to our support team
• Payment Information: Billing details for subscription services (processed securely by third-party payment processors)

2. Information We Collect From Your Use of the Service

• Screen Captures: Screenshots and related metadata you choose to capture
• Usage Analytics: Feature usage patterns, session duration, and interaction data
• Technical Information: Device type, operating system, application version
• Error Logs: Diagnostic information to help us improve service reliability

3. Information We Do Not Collect

• We do not collect personal information from users under 13 years of age
• We do not access files or content outside of what you explicitly capture through CLIP
• We do not collect sensitive personal information such as health records or financial account details

How We Use Your Information

We use the information we collect to:

• Provide and Maintain the Service: Process your captures, enable AI analysis, and deliver core functionality
• Improve Our Service: Analyze usage patterns to enhance features and user experience
• Account Management: Create and maintain your account, process payments, and provide customer support
• Communication: Send important service updates, respond to inquiries, and provide customer support
• Security and Fraud Prevention: Protect against unauthorized access and malicious activity
• Legal Compliance: Comply with applicable laws and regulations

AI Model Training

We are committed to protecting your privacy in our AI model development:

• We do not use your screen captures or personal content to train our AI models unless you explicitly opt-in
• Any data used for model improvement is aggregated and de-identified
• You can control whether your data is used for model training through your account settings

Data Sharing and Disclosure

We may share your information in the following circumstances:

1. Service Providers

We work with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Customer support services
• Analytics and performance monitoring

2. Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations
• Protect the rights and safety of CLIP and our users
• Prevent fraud and security threats
• Respond to lawful requests from authorities

3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Secure data centers with physical and digital safeguards
• Employee training on data protection best practices

Data Retention

We retain your information for different periods based on the type of data:

• Account Information: Retained while your account is active and for a reasonable period after deletion
• Screen Captures: Stored according to your settings and subscription plan
• Usage Analytics: Aggregated data may be retained longer for service improvement
• Legal Requirements: Some data may be retained longer to comply with legal obligations

Your Rights and Controls

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a commonly used format
• Opt-out: Control how your data is used for model training and marketing

To exercise these rights, contact us at privacy@clipai.to

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

CLIP is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through the service. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@clipai.to
• Website: https://clipai.to

Governing Law

This Privacy Policy is governed by the laws of the Republic of Korea. Any disputes relating to this Privacy Policy will be resolved in the courts of Seoul, South Korea.